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292 Blackburn Road Dear Sir, Re: Real Estate Consumer Protection Guarantee We have perused the Real Estate Consumer Protection Guarantee (hereinafter, the "Guarantee") provided to us by your office. Having done so, we find no difficulty in endorsing this Guarantee as a straight-forward protection of Vendors' interests which imposes a high ethical and legal obligation upon Real Estate Agents. It provides Vendors with hassle-free peace of mind by binding their Agents before being bound themselves, and affords a level of consumer protection above and beyond that of the Commonwealth Trade Practices Act and the State Fair Trading Acts. Having extensive experience in the area of residential and commercial conveyancing, we can confidently state that the protections provided by the Guarantee almost completely cover the field of potential disputes between Vendors and their Agents. In volunteering to undertake the onerous obligations imposed under the Guarantee, the team at Lewis Realty Pty clearly demonstrated their commitment to honesty, integrity, professionalism and client satisfaction. If you have any further queries, please do not hesitate to contact our office. Yours faithfully, Dear Daniel, On behalf of our family, I would like to convey to you our appreciation, for the personal way you handled the selling of our mother Mrs. Barnsley’s house in Cumberland Road. It was a very difficult time for my brother Michael and myself, still dealing with our mum’s death, to sell the family home, our family being the only occupants for nearly 50 years, and knowing how much it meant to our mum! Daniel, you made it so much easier than we thought it was going to be. We were very impressed with the way everything went so smoothly. There were no hassles, which really amazed us and helped to reduce the stress we were under. We could not have asked for better communication, you kept us informed at all times. You did everything you said you would do, and got the price we wanted. We have no hesitation in recommending Lewis Realty, we are really impressed with the Jenman Method. Thank you so much for your effort.We truly appreciate everything you did for us. Yours sincerely, TO LEWIS REALTY, I AM EXTREMELY HAPPY WITH THE MANAGEMENT OF THE SALE OF MY HOME AND VERY SATISFIED WITH THE STAFF FOR GETTING MORE THAN WHAT I WAS HOPING FOR IN PRICE. I WOULD FULLY RECOMMEND LEWIS REALTY FOR THEIR PROFESSIONALISM OF MANNER AND DILIGENT EFFORTS THEY PROVIDED IN BRINGING GENUINE BUYERS AROUND. MY HEARTFELT THANKS GO TO ALL THE STAFF. REGARDSL.Pebel Dear Steven, Regarding the sale of my property at 2 Rose Street, Coburg. I would like to express my thanks for the quick and efficient way you and your assistants handled this sale. I was very happy with the outcome, will you please pass on my thanks to your aides for such and excellent result. Yours Sincerely I wish to convey my appreciation to the staff/management at Lewis Realty for the understanding service and the sale price arrived at. Following the difficult decision I undertook to make. Their courtesy and professionalism made it that much easier to cope with. Thankyou Sincerely Dear Management and Staff, I feel that choosing Lewis Realty to be my agent was the best decision I could have made!! I wish to complement you on the efficiency and empathy of your staff, I would especially like to thank Daniel for his diplomacy, sense of humor, positive manner and the understanding he demonstrated knowing that I was selling the family home after forty years. With his outstanding abilities your firm must succeed. Very Best Wishes Dear Andy and Guy, Even your telephone call on Tuesday evening to verify the completion of the Contract of Sale for the above property, was not as sweet as seeing that beautiful “SOLD” sign go up yesterday. We started out as a pair of terrible skeptics. The burns we suffered last May with a well known realtor were still smarting. When Guy walked in with potential buyers and his opening remarks were “as you can see this is a very well maintained property. We knew then we were in good hands. We do want to thank you both for your efforts in executing the sale. The real bonus from our point of view was the smooth, and painless professionalism displayed at all times, from our first telephone call to your office, to your last telephone call to us. Andy, we did try very hard to get you to budge on the fee, when you didn’t we realised then that we were dealing with a highly trained, confident people, who had no need to discount their talent. A Neil Jenman Flyer in the mail box recommending your agency, a subsequent visit to one of his seminars and a study of his book has indeed bought a very happy result for us, for you and for the purchasers. We will send a copy of this letter to Mr. Jenman along with him we would also highly recommend your services. Our sincere thanks, Kathleen and Lorraine Smith LETTER SENT TO NEIL JENMAN Dear Neil, I am enclosing a copy of a letter sent to Lewis Realty today. We had some knowledge of your thoughts on traditional “Real Estate” methods last year. If only we had paid more attention and gone with Lewis then, we would have saved ourselves a lot of misery. Luckily we held on to the property and in doing so achieved a selling price approximately $100,000 more than another well known agent suggested we sell for at that time.Hooray for Andy and his team. We had no confidence in the Real Estate system, and it took all our courage to give it a go “then Jenman Way”. As you can tell we are now two very happy little Vegemites.Lewis Realty has certainly lived up to YOUR REPUTATION, many thanks, Kathleen and Lorraine Smith Dear Anthony, I wish to thank you very much for the help you have given me in the month it has taken to sell the house. I never once doubted that you and your fellow colleagues would not be able to sell it for me. I felt trust in you right from the our first meeting and that trust continued right to when the house was sold. When I sold the family home in Preston some years ago it was by Auction and I never enjoyed the experience one bit, so when I decided it was time to sell this home I was very nervous. I contacted several other agents before selecting Lewis Realty and I did not like their attitude so when I found the publicity from your agency at my door it seemed that the gods were with me and I was right. I really enjoyed the whole experience and I will sing the praises of Lewis Realty for many a long day; in fact I will miss the almost daily visits by one or the other of you with prospective buyers. You are a great group of guys. I look forward to keeping in touch with you all and I hope the success I have had through your agency will be appreciated by other people you sell property for. Best Wishes, Dear Andy and the people at Lewis, I am writing to express my feelings and appreciation due to your handling of the sale of our house in North Coburg. That sale itself has been a long and exciting journey for us. It took three agents and over 15 months. But yourself and your agent from the very first day approached us
was very trustworthy and straightforward. You put down the options
very bold and clearly. We thought you know the area well, you know
the method we should be using and you were professional. Other agents somehow didn’t make it happen. Their strategy was wrong and their handling of the sale wasn’t satisfactory. Even we went to Auction with one of them but nothing turned out good for us. Except the cost of it and more worries. It took more than a year and cost us a lot of nervousness. But you simply offered us basics which was the best way. Thank you again from all of us, for helping us. We wish you many more satisfactory results. To Whom It May Concern: When I decided to sell my home of 40 years, to move near my children in Adelaide. I spoke to numerous real estate agents about how to sell my home. All of them pushed me to try and sell my home by Auction and spend over $1000 on advertising, because it ‘was the only way to go’. All of them that is, except Daniel. He told me that I had a choice between Auction or sale by Private treaty, and that he recommended Private sale, especially given he felt he may already have good quality buyers for my property. Put simply, he believed there was no genuine advantage for me, to waste time and money on an Auction campaign. He sold my house for the price I wanted in 3 days, to a registered buyer he had, who enquired months earlier about other properties. If you want a friendly agent, you can trust and believe, then I thoroughly recommend Daniel, and Lewis when selling. |