Rent Processing And Accounts Management
- We will send you a monthly itemized report showing all income and expenses relating to your property.
- We will send you an end of year summary outlining all income and expenditure for the preceding financial year.
- We will send payment of rent to you no longer than 7 days after we receive full rent as we run statements every business day of the week.
- We will make specific payments as per you instructions and if there are insufficient funds to meet those payments, we will notify you.
Managing Repairs And Maintenance
- We will not proceed with any maintenance requests unless your approval has been granted. Unless the repair is deemed to be of an urgent nature and immediate attention is required.
- We will use only fully qualified tradespeople to carry out repairs and maintenance on your property.
- We will forward you copies of invoices for all repairs carried out to your property.
- We will request that should you authorise any repair exceeding one months rental, that you attend to the payment.
Managing Communication
- We will advise you promptly of any matter affecting your property or its tenancy.
- We will provide you with immediate feedback following open for inspections and appointments with prospective tenants.
- We will advise you when we serve your tenants with a Termination Notice due to rental arrears.
- We will advise you immediately upon receiving a Notice To Vacate from your tenant.
- We will advise you when the lease agreement is due for renewal and seek your instructions moving forward.
- We will inform you every time your tenant advises their intentions regarding renewal of lease agreement, rental increase, maintenance or otherwise.
- We will offer you solutions at all times.
