HE MORE A HOME is
advertised and the longer it remains unsold the easier it becomes
for agents to persuade sellers to lower their prices. "Look,
we've advertised your home and it hasn't sold. The market is telling
us it's too dear." What the agents are not saying is that
the advertising itself may be the biggest reason the home has not
sold.
In so many cases, if the home had not
been advertised, the selling price could have been much higher.
The advertising damaged the value of the home.
1. The Right Buyers Must See your Home
The right
buyers have to see your home. They have to come inside, they have
to feel the atmosphere - or, if it needs repair, they have to feel
its potential. They cannot get this feeling from an advertisement.
Think about it. What is the best feature of your home? It's probably
inside. Sure, it might look nice from outside, but you have to be
inside to feel its atmosphere. Advertising kills atmosphere. It
spoils the joyous surprise. Many buyers are turned off by the look
of an advertisement and don't enquire about homes which may have
been perfect for them.
2. Disappointment and Anger
Agents
are notorious for using "puffery" in advertising. Good
features are exaggerated and bad features are ignored. As one buyer
said, "I am sick of looking at homes which are nothing like
what is described in the ads."
Most real estate advertisements are misleading. In the Sydney
Morning Herald (December 14 2002) one high-profile agent admitted
that "95 percent" of real estate advertisements contained
"exaggerated" information (read, misleading and deceptive).
The Australian Consumers' Association was reported as saying that
such continual exaggeration is "outrageous".
Exaggeration and "puffery" makes buyers angry. Even if
they like the home, they will not like being tricked. If they are
still interested, they will almost certainly offer a lower price
- almost as revenge for being deceived.
3. Comparisons damage a home's value
Typical real estate advertising allows buyers
to make inaccurate price comparisons. Many homes look similar from
the outside. But some owners have spent thousands of dollars internally,
while others have spent almost nothing. When homes look similar
in advertisements this damages the value of the better homes. The
buyers compare the higher prices with homes advertised for lower
prices. They often judge the value of a home before they see it.
4. Advertising to "non-buyers"
By mass advertising a home it comes
to the attention of thousands of people who do not want to buy it.
Aside from the wastage of money, this leads to criticism of the
home. People who have no interest in buying a home are unlikely
to praise it. On the contrary, many people 'knock' the home, saying
such things as, "They must be kidding. They'll never get
that price." The opinions of these non-buyers influence
the opinions of the real buyers. This damages the value of the homes
for sale.
The only people who should know that your home is for sale are
genuine buyers.
5. What's Wrong with the Home?
The more a home is advertised the less chance
there is of getting the best price for it. Buyers wonder what is
wrong with it. The home quickly acquires the lemon tag.
As one buyer said, "The more they advertise them, the less
I want them."
Many agents who have stopped typical real estate advertising have
noticed three things;
- They save their clients thousands of dollars.
- They get better prices and
- They sell more homes.
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Maximum Financial Danger. The trap
of maximum coverage
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Today there are a multitude of
places to advertise. And each has a price. Attempts will be made
to convince you that they all help get "maximum exposure".
This means maximum profit for the agents who receive kickbacks.
These days agents can earn a bigger percentage commission from advertising
kickbacks than from selling homes. Many agents are selling advertising
as well as selling real estate.
There are major city newspapers, local papers, specialty papers,
feature sections or liftouts in papers; and, of course, real estate
magazines. Plus, many agents now produce - at great expense - their
own magazines, each vying to be bigger, better and more frequent
than the next.
As a homeseller, you can have colour brochures, floor plans, flyers,
mammoth signboards filled with detail - even colour photos on the
signs. Some agents charge for specialist copywriters to write advertisements.
And the cost of a professional photographer.
But let's not forget the Internet with "exposure" to millions
of people. As if someone in Alaska will buy your home in Australia.
Agents are quick to tell sellers that they must "expose"
their home to as many people as possible. But "exposure"
is like sunburn. The more you expose your home the more you burn
your price.
Agents will argue that you do not know where the buyers are going
to come from. Sure, you may not know where the buyers are coming
from, but you know where they are coming to. They
are all coming to your area.
But, just to make sure you are totally "sold" on ALL of
these places, each has its own reason why you must use it. Be prepared,
also, for that great sales convincer - the story of someone who
sold for a great price because of one of these methods. And if you
don't use it, you could miss out. Just like the great stories about
lottery winners which never mention the millions of losers, agents
will tell similar stories with advertising.
As a home seller you are the seller of a home, not the buyer of
advertising. It cannot be stressed enough - all these advertising
methods are not designed to benefit sellers.
"Maximum exposure" means maximum profit for everyone except
the homesellers. For sellers, it means maximum cost, both in the
cost of the advertising and in the damage to the value of their
homes.
Protect
Yourself.
It's bad enough to have the value of
your home damaged through advertising, but it's worse if you are
tricked into paying for it. DON'T
SIGN ANYTHING
unless the agent can show you how to sell your home without damaging
its value. And DON'T SIGN
ANYTHING
which requires you to pay any money for advertising. All costs should
be included in the agent's commission which should only be paid
after your home has been sold for the best market price.
6. Real Estate Advertising Solutions
Advertisements do not sell homes. The major
attraction to buyers is the area. Research shows that 98 percent
of homebuyers cite the area as their major reason for buying. They
come to the area BEFORE they buy. So, all an agent has to do is
attract the buyers who are looking in the area.
Attracting
the Buyers.
Competent agents know how to attract
buyers. They make it easy for buyers to buy. These agents will make
themselves readily available to genuine buyers. They attract buyers
to their offices and then they discuss the homes they have for sale.
The best agents maintain records of buyers. Many times, the agents
will find the right buyer very quickly because the buyers are already
"on their books". This is intelligent marketing, the opposite
to what most agents do.
Homebuyers spend an average of 107 days searching for the right
home. These buyers are IN the area, looking around. They want that
special home. And they will pay the best prices for the homes which
they see as special.
Keep your Home Special.
One of the worst things agents do is
allow homes to lose that special appeal. Freshness attracts buyers.
Homes that have been rejected by many buyers are hard to sell. The
same principle applies in most selling situations - fresh stock
always gets the best price. Old stock gets the lowest prices.
Advertise
to Buyers Only.
To protect the value of homes, an agent
should only discuss a home with buyers who are likely to buy it.
This is the opposite to the 'hit and miss' method typically used
by agents who allow anyone to inspect homes.
Knowing that all buyers come into the area - and most spend weeks
looking for that special home, here is what the best agents do:
Attract buyers by appealing to them all. The agent then tells the
buyers about homes which may suit each buyer. And then the buyers
inspect the homes at times which suit them. The buyers buy homes
that suit them, the special homes. Everyone is happy - the sellers
who got the best price, the buyers because they found an agent who
found them a special home. And the agent then gets paid for doing
what the sellers want. It's honest business where no-one gets hurt.
It's your Home. You are the Boss.
You employ an agent to sell your home
for the best price. You do not employ an agent to advertise your
home, take kickbacks, damage the value of your home and then demand
payment when your home does not sell or if it sells for thousands
less than you expected. This is madness.
If advertising really was the cause of selling your home, why use
an agent? Why not just advertise your home yourself and attract
the buyers for yourself? Why pay twice - once for advertising and
once for commission?
Home sellers are quickly waking up to what's really going on - agents
advertise to promote themselves, to pocket kickbacks, to attract
more sellers and then to condition their sellers down in price.
Sellers are now realising that typical advertising damages the value
of their homes and leads to lower prices.
With the real estate market slowing down, it is vital that sellers
understand how to get the best price in what is rapidly becoming
a "buyers' market".
For more information on how to protect yourself from the tricks
and traps of real estate, please read the book, to
view extracts.
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